OB CASE STUDY Essay Example | Topics and Well Written Essays - 1000 words

OB CASE STUDY - Essay Example This will be achieved by drawing parallel between the situation that James has found himself in and the principles driving these motivation theories According to McClelland’s theory, each employee has one of the three motivation drivers that are dominant in him or her depending on their personal aspects. Bruce’s main driving force is achievement. He would like recognition of the work he is doing at the hotel and being rewarded for it. Working twelve hours a shift requires a better pay or at least another demand since, according to Adams Equity theory, Money is not the main factor of motivation but recognition and appreciation is. Bruce’s next source of dissatisfaction in the workplace presents itself in the lack of equity in how the hotel treats its employees. Jeanette Smith, a colleague who joined the hotel at the same time as he and with the same qualifications has been sponsored to take HND in the hotel and catering. Bruce was also promised the same sponsorshi p during recruitment, but no follow-up has been made. Worse still, whenever he approaches the supervisor, he is put off using flimsy excuses about being busy or is told to bring the topic up the following year. This is contrary to what is advocated for in Sirota’s three-factor theory. ... This is what makes Bruce bitter. From this incident of sponsoring Jeanette and leaving Bruce out despite the promise made to him during the interview, it is evident that the organisation does not keep its promises and commitments. Theory X/Y as advanced by McGregor classifies such as an organisation in the X class. Organisation in the X class usually withheld likes (the sponsorship) and did not deliver on promises. The organisation is not concerned about the staff welfare and morale and is instead focussed on one goal, which was to reap maximum benefits from the customers. When Bruce was summoned to the HR department, he was informed that ‘the customers were always right’ the implication of this statement is that the organisation does not care about it employees at all and is willing to subject them to all manners of ill treatment if only to make a profit. Another characteristic of theory X organisation and indeed the Ambrose hotel is being poor listener since they did n ot listen to what Bruce had to say about the incidence. This kind of organisations issue threats to get things done, and Bruce was treated no differently. The organisation should have focussed on how to avoid recurrence of the incidence rather the blaming Bruce for the whole incidence. This would save them potential customer and employee loss. According to Maslow’s Hierarchy of needs, the ideal workplace should provide an individual with the opportunity to advance, in their career in relation to levels four and 5 of his theory. Ambrose hotel was instead curtailing Bruce from advancement through overworking him and withholding the promised sponsorship.

Public Meeting Paper Essay Example | Topics and Well Written Essays - 1000 words

Public Meeting Paper - Essay Example Last week, the council circulated a notice on an intended public meeting to be held in the Town Hall on Tuesday, November 1, 2011 starting 9.00 am to 11.00 am. The meeting Seated at the front were committee members along a hardwood table with the chairperson at the middle. Attendants were busy making adjustments on the microphone in order to ensure maximum audibility and on the projector to ensure that images focused fell on the projector sheet at the right angle with a favorable light intensity for maximum clarity. The chairperson, a young man in his late twenties, is a stickler for thoroughness, and he could not head a half-done work. The stage was all set and the music started booming from the large speakers placed at all corners of the hall. On the public side of the hall, the new benches proved inadequate for the many residents that showed up for the meeting. The room had become stuffy before the meeting started, but one of the attendants tapped a switch on the wall. The fans ab ove burst into life and a refreshing breeze filled the hall, freeing the public from the discomfort that had started to spread despite the chilly weather outside. The only security guard at the event could even manage a smile as he cast glances across the hall. Tempe town is known for its peace-loving residents and probably that is why organizers found it unnecessary to hire more security officers for the event. Since people are quite unpredictable, meetings like these should have more security guards since a group of calm people can turn to a mob at the slightest provocation. Organizers of the event should have put more thought into this, and that is why, though not in this particular meeting, they may end up learning a security lesson the hard. It is also necessary to consider that shooters on rampage have increased and as such, venues form a perfect niche for maximum casualty infliction. At exactly 9.15 am, the master of ceremony walked to the stage along the brightly lit aisle, took the microphone, and requested a local Baptist church pastor to lead with opening prayers. The treasurer then read the financial report for the last six months. Using graphs and diagrams, he explained the financial status of the council, giving both income and expenditure outlines. He used a laser pointer to emphasize on essential details of which the public was supposed to take note. The treasurer’s speech was elaborate giving all the technical detailed information of the trading, profit and loss account, the balance sheet and cash flow sheet among other details. Though important, the public could benefit more if the report was given in layman terms and language. Most people were seen to yawn with many moving out incessantly. A few odd ones were asleep despite the congestion on the hard benches, a clear indication of how tasking it was listening to this accounting jargon. Though the meeting went on smoothly, a rule should have been made to limit people from going out of the hall, especially when a speaker was talking. Because of these movements, attention shifted from the speaker so frequently that the chairperson had to call for order three times in a row. After question time, the chairperson gave his speech in which he thanked the public for continuous support of the council’s activities. The chairperson apologized to those who did not understand the